Frequently Asked Questions
SHIPPING
How Many Days It Takes To Ship An Order Once The Order Is Confirmed?
If the product is available in our current stock then it takes 72 working hours to ship the product, dispatch may get delay in offers periods or at vacations
Do You Ship Internationally?
No currently we don’t
Does Laxsun.in Has Any Hidden And Shipping Charges?
We do not have any hidden charges, all the amount will be shown to you at the time of confirming the order which is crystal clear for any buyer. we do charge extra for shipping the same will be shown to you while you place your order.
PAYMENT
What Payment Methods Are Accepted?
We have Credit/Debit card options, Net Banking, Credit/Debit Card EMI*, also we have Cardless EMI option available with us.
Is Buying On-Line Safe?
Our website is 100% safe and secure in terms of customers data and their personal information’s, also our website is https, s indicates that our website is secure from any online threads and is safe to do any kind of online transactions.
How I Will Receive my Refund And In How? Many Days
If the payment was made through our payment gateway then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account. For more details please refer to our refund policy.
Order & Retunrs
How do I place an Order?
We update every status of your order is your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also.
How Can I Cancel Or Change My Order?
Please Read our cancellation policy
Do I need an account to place an order?
Yes to give you better service it's required
How Do I Track My Order?
You Can track your order from My Account under my orders
What Is Your Return And Refund Policy?
We accept return request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return. For order received after 18/07/2020 only replacement is applicable, no refunds will be provided. If the seal of the product is opened and the product is not faulty then return will not be applicable. Refunds will not be considered for orders received after 18/07/2020, consumers can only modify their orders only once. Orders once placed cannot be refunded .
Does Laxsun.In Provides GST Invoice?
Yes, we provide proper GST invoice against all the products which we sell, we do not sell product without GST invoice. If you need your company's GST No. on the invoice then kindly mention the same in the GST no which you can find while ordering